Frequently Asked Questions
Everything you need to know about your TooTimid shopping experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking number so you can follow your package's journey to your doorstep.
What is your return policy?
We offer a 30-day return window for most unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain intimate apparel cannot be returned once the packaging is opened.
How do I know which size to choose?
Each product page features a detailed size guide. Since fit can vary between brands, we recommend measuring yourself and comparing your results to our specific brand charts for the most accurate fit.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and preferred shipping method.
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and various 'buy now, pay later' options for a secure checkout experience.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact our support team within one hour of placement, and we will do our best to accommodate your request.